I'm Aijia Wang, A software developer. I have years of experiences in customer service. I love puzzle-solving. I am passionate about coding because it lets me explore different methods to solve a problem and brings out my creativity. I enjoy various challenges and enjoy the feeling of accomplishing difficult tasks.
2019-2021
Established strong relationships with clients to deliver personalized services which increase client satisfaction by over 100%
Implemented business development strategies to increase revenue by 75% exceeding sales goals
Developed sales techniques that are in line with the bank’s business growth plans to expand the client base
Performed due diligence analysis of clients to understand financial objectives while maintaining operational compliance and risk management
Assisted Senior Banker in managing accounts for high net worth clients (over $1 M)
2017-2019
Led 2-4 day bus tours of 50+ people from different countries, of different age groups and languages to all the major attractions of US East Coast
Coordinated logistical aspects of the tour, such as transportation, tickets, and reservations
Assisted clients as necessary and satisfied the needs and desires of customers
Assisted clients as necessary and satisfied the needs and desires of customers while handling any emergency issues that arise during the tour
Contributed to the development of company’s new website by collaborating with the design team, writing code, and testing functionality
832-274-7427
ajw7427@gmail.com